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Today, transparency is crucial for effective collaboration among companies, customers, and suppliers, fostering shared visibility. Processes play a pivotal role in enhancing the quality of products and services, concurrently improving operational efficiency and effectiveness. This, in turn, enhances competitive positioning while minimizing costs and waste.

The synergy between systems and processes establishes vital connections among involved parties, refining supply chains and cost structures. The driving forces behind process improvement lie in enterprise visibility, analytics, and professional data management. We specialize in aligning the business model and data model to optimize company performance.

The importance of processes in enterprise operations cannot be overstated, as they play a crucial role in ensuring efficiency, consistency, and overall success. Processes are systematic sequences of steps or activities designed to achieve a specific outcome or goal.

Business and Production Processes

While Production or Work Orders maybe issued in a business process by an Enterprise Resource Planning (ERP) system, the actional work is planned and controlled in a Manufacturing Execution System (MES) which is a technical manufacturing process. The overall business process benefits from knowing technical process metrics. For a manufacturing example, the main areas are Business Process Modeling (BPM) and Manufacturing Process Management (MPM).

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Analytic tools and data must align with both business and technical processes to enhance enterprise operations.

Lean Six Sigma (LSS)

LSS stands as the cornerstone of operational excellence, seamlessly integrating its effectiveness across factory and office landscapes. Originating in manufacturing, LSS has evolved into a cross-industry powerhouse, revolutionizing sectors including service-oriented offices, healthcare, and administrative processes.

In factories, LSS methodologies act as a catalyst, streamlining manufacturing processes, reducing waste, enhancing product quality, and improving overall efficiency. Transitioning to office environments, these principles optimize business processes, minimize errors, and elevate productivity. The overarching goal is to eliminate unnecessary steps, reduce variability, and strengthen operational effectiveness, regardless of industry nuances.

Crucially, LSS seamlessly complements key pillars of modern Enterprise Operations, including Process Management, Analytics, Data Management and Data Science. This strategic synergy ensures a holistic approach, enhancing our ability to make informed decisions, drive innovation, and maintain a competitive edge in the market.

Alexicion not only recognizes the significance of LSS but also employs a unique approach by incorporating insights from diverse systems and recent advancements in data science. Within the realm of business management, LSS finds a broader application, enhancing both process efficiency and analytical precision to achieve desired outcomes.

Embedded in the belief that exceptional products and services fuel customer delight and loyalty, our performance services at Alexicon reflect a management-oriented LSS approach. This involves streamlined processes and meticulous measurements, ensuring not just efficiency, but sustained profitability.

U.S. Department of Commerce - National Institute of Standards and Technology (NIST)

International Standards Organization (ISO)

ISO 9000 is a series of five international standards published in 1987 by the International Organization for Standardization (ISO), in Geneva, Switzerland. Companies use the standards to help determine what they need to maintain an efficient quality conformance system. For example, the standards describe the need for an effective quality system, regular calibration of measuring and testing equipment, and an adequate record-keeping system. ISO 9000 registration determines whether a company complies with its own quality system.

The standards define minimum requirements for quality assurance systems that directly influence product quality and customer satisfaction without suggesting tools for analysis, prioritization, and evaluation.

Six Sigma

The aim of Six Sigma is to reduce variation through statistical methods that lower process defect rates to less than 3.4 defects per million opportunities. Six Sigma focuses on putting measurement systems in place for work processes. Within these systems, Six Sigma projects identify the need to reduce variation and improve processes.

Six Sigma projects may involve anything from improving the processes involved in mass-producing component parts to completely redesigning an aircraft completion process so that the aircraft requires less maintenance. The Six Sigma methodology DMAIC (define, measure, analyze, improve, and control) is the system for improving existing processes that fall below specifications and need incremental improvement. DMADV (define, measure, analyze, design, and verify - sometimes referred to as Design for Six Sigma [DFSS]) - is used to develop new processes or products at Six-Sigma-quality levels.


Lean is a series of tools and techniques for managing your organization's processes. Specifically, Lean focuses on eliminating all non-value-added activities and waste from processes. Although Lean tools differ from application to application, the goal is always incremental and breakthrough improvement. Lean projects might focus on eliminating or reducing anything a final customer would not want to pay for:

  • scrap
  • rework
  • inspection
  • inventory
  • queuing or wait time
  • transportation of materials or products
  • redundant motion

Lean-focused organizations extend the concepts of waste elimination and value-added processes to suppliers, partners, and customers. At full potential, all aspects of a Lean organization's value chain have eliminated waste and are operating at full value-added potential.

Enterprise. Orchestrated.